virtual counseling

Our counselors are trained to provide virtual mental health counseling services anywhere in Texas. You can attend appointments from the comfort of your own home or any other space you feel is comfortable and confidential. We use a telehealth platform that is HIPAA compliant to ensure your sessions are completely confidential. Whether you want to protect your physical safety, cut out drive time, or simply enjoy the convenience of online therapy, we are here to help.

Benefits of Virtual Counseling

  • Convenience. Life is busy and sometimes unpredictable. Online appointments take away time commuting to and from our office so that you can have more time for other things. Additionally, you get to choose where you want to have your session. Whether it be from the comfort of your own home or on your lunch break at the office, you can decide where to have your appointments.

  • Privacy. Do you ever feel uneasy about walking into a counselor's office? Virtual counseling offers increased privacy. You don't even have to leave your home or office to attend an appointment. No explaining where you are going. You can simply find a quiet space and hop online to hold your appointment. 

  • Physical Safety. During the COVID-19 pandemic, we are offering telehealth sessions exclusively in an attempt to protect the health and safety of our clients, clinicians, and their families.

  • Increased Accessibility. We love our Dallas and Flower Mound locations, but we know there are many individuals who can benefit from our services but are unable to drive to our physical office. Online counseling helps people have access to our supportive services from anywhere in Texas.

  • Enhanced Relationships. – Virtual counseling gives us the opportunity to learn more about you. Depending on the environment you choose for our sessions, you may decide you want to show us an aspect of your home or office as a way to share more information about yourself. You may want us to meet your pets. Many of our child and adolescents clients love showing us their rooms, a favorite stuffed animal, or medal they won in a competition. Whatever you choose to share (or not to share), is up to you and can help us get to know you!

How does virtual counseling work?

Our counselors use a secure, HIPAA compliant platform to hold all virtual counseling sessions. Prior to our first appointment, you will be given access to our secure online portal system where you will complete paperwork to help us get to know you and consent to treatment services from us. In this system, you will also see your appointments and can simply connect to your virtual appointment by the click of a button. All you need is a device with a microphone and camera and you will be ready to go. We can also set up email and text reminders to make sure you don't miss any appointments.

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