KYLIE ALBAN

Business Support Assistant

Kylie helps support the day-to-day administrative operations of UPC to ensure smooth coordination of care. In her role, she supports scheduling, intake coordination, insurance and billing processes, referral management, and marketing efforts for the practice. Kylie values clear communication, collaboration, and creating a positive and welcoming experience for individuals and families seeking services.

Kylie brings previous experience in both healthcare administration and behavioral health settings. Prior to joining UPC, she worked as an Administrative Assistant at The Meadows Outpatient Center, where she managed patient scheduling, check-in and check-out, maintained confidential records, and coordinated communication among patients, providers, and staff. She also gained experience in project coordination at Devereux Advanced Behavioral Health and has served in additional leadership and support roles working with both college students, children, and families.

Kylie is currently pursuing a Master of Science in Counseling at Texas Woman’s University. Her interest in the counseling field, combined with her administrative experience, allows her to bring both organization and a client-centered perspective to her work at UPC.